STATUS

Ongoing investigation

THE ISSUE

In PVP, you sometimes do not receive your PVP Global Leaderboard placement rewards in the mail.

As a potential workaround for the issue, if you do finish in the top 100, please try to wait at least 10 minutes after the reset occurs to help prevent this issue

Please submit a ticket if you do not receive the rewards in your mail within 12 hours of the weekly reset.

THE FIX

This issue is currently under investigation by the development team. 

Please try to wait at least 10 minutes after the reset occurs to help prevent this issue from occurring.