General & FAQ

Articles

Guild Leader is Banned or Inactive

Enable and disable push notifications (alerts)

Did Not Receive Rewards/Resources

How to redeem a game gift code

Not Receiving Extra Turns

How to find your invite code

Missing Diamonds or Gems

Game Forced To Restart

Receiving Pet Event Rewards "The event has ended"

Missing Guild or being "kicked" from a Guild

Can't Update Gems of War?

Soulforge Upgrade "Rewards"

"My Soul/Gold/XP Bonuses Are Incorrect"

Community Guidelines

Reimbursement for Delve and Guild Wars Rewards

Missing Chaos Orbs

There are no quests available in this Kingdom

My Guild Wars rewards are missing?

Spell help text refers to the wrong effect or ability

Chest Opening Crash

Chat Issues

Armor Bonus VS Armor Style

Report a player

Common (grey) Rarity cards in Guild Chests

Mythic Troop Shows As Unowned After Release

Why Rewarded Ads are only available on mobile?

Missing Weapon

CLIFFY Errors

Xbox, PS4 & Switch Cannot Be Linked To PC/Mobile

AI cheating in Gems of War

Mailbox limit

Controller map highlight sensitivity

"Event Badges or Medals aren't applying bonuses"

Missing Event Tokens, Badges or Medals

Caprinicus Steals attack or gains Magic before dealing damage

Missing Troops or Resources

Can't complete Kingdom Power Task to collect Troops with Legendary Rarity

Missing Rewards from Guild Tasks

Orc Armor Trait triggers without damage

Troop refunds and balance changes

Can't update Gems of War